Placing the order was trouble free. Delivery time was exceptionally quick. Unfortunately the garment had a mark on it that possibly could have been caused in shipping. I requested a new garment. They asked for pictures which I then sent. They immediately sent a new garment with a shipping label to send the first one back. It was a smooth and seamless transaction. Their customer service was excellent.
Brian Tidball VA, United States
2024-01-24
I have ordered everything online but my failure to properly measure my head earlier in 2023 I was in a jam to get the exchange handled. I overnighted the return and they had the size I needed (again sizing was my mistake) and had the replacement hat to me in time for the event. I have recommended Historical Emporium to many people when they ask where do I get the items in my wardrobe. I thank then for great products and wonderful customer service
Mike CA, United States
2022-11-26
Customer service is outstanding allow me to pick up an item and try it on make an appointment for December Dickens Fair in Daly city, recommend this establishment to anyone
Victor MN, United States
2024-08-22
I had a return that was very easy to handle via email. So pleased as a return customer.
