I should have ordered the 42" or 44" but you were out. I could not wait and thought it would be OK but it was not (my fault).
Robert L. Anderson II TX, United States
2024-11-14
Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
Roy Wallen CO, United States
2024-07-26
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Allison T KY, United States
2023-03-23
Great service,swift delivery and excellent product - people always compliment the 'dapper' look and how they like it - thanks
Mister Michael Glenn Y VA, United States
2023-11-24
I called to get guidance on how to get the proper fit. Great advice.
Doug J NJ, United States
2023-02-10
I have ordered many times from you. My last order, I had to exchange a hat for a larger size. It was easy and I recieved the new one in days.