I REALLY appreciate the old fashioned items offered at reasonable prices. The only thing I would suggest as an improvement is a little better tracking system for packages. This is not big deal overall but I like to watch for packages as I live in a rural area and if I do not know something is coming, it can sit in the mailbox or beside the mailbox for a couple of days... And nowadays, it could grow legs and walk off, if you know what I mean.

I wasn't expecting such fast service. I don't order things very often. But getting merchandise within a week +/- beats the old way. Thanks to the Internet, streaks ahead of the postal service. It might be a bit of a lark, to do it the old way just to find out if it will still take 6-8 weeks to ship. Lots of young people can't believe that is used to take that long. All in all very convenient. Very fine store with excellent customer service.

My only disappointment at all was the small number of period vests for men in XXL/TG I already have four vests from Historical Emporium which I purchased many years ago; and I still get compliments on them when I wear them. Several of your dress vests are items I would certainly buy, but are only available for those with short upper bodies, and none of course are in the size that would fit me. The Item I purchased this time around is impeccable. It was the silver men's pocket watch with the "Viewing window" to see the mechanism working. I love it. Thank You Longstreet

I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.

Extremely responsive customer service, and turnaround time faster than what was listed on the site. What they make is very high quality, with good construction and materials, and very historically-accurate. It does not look "ready made" like a lot of other historical costumes I see.

I am thoroughly impressed with the quality of service you provide! I didn't place a very large order, but it was processed and shipped much faster than I expected. Thanks to everyone at Historical Emporium for making this such a pleasant experience.