I originally ordered the wrong size Trousers for a theatre event. The staff bent over backward to get a larger size to me asap. The quality of the pants, fit, look for the play etc.(The Fantasticks) was just perfect. The actor, director and I were more than pleased with this company!!!
Robert L. Anderson II TX, United States
2024-11-14
Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
Ken ID, United States
2025-03-28
High quality hat,very pleased with my purchase. Have already picked out a second hat i will purchase in the near future .Thank you !!!
Richard A AZ, United States
2023-10-27
Historical Emporium is one of 2 places I can find the western fashions I want. The products are top quality, albeit a tad on the pricey side. I found 2 of the Sinclair edwardian shirts on sale in Tombstone at $20 less, each, than at H.E.
It would be nice to keep customers informed of clearance and sale prices.
James NM, United States
2024-09-09
Everything that I have ordered is the best
LoveHats OR, United States
2023-04-14
The clothing was perfect. Received it way before that I thought I would. Thank you for your great selection in historical clothing.