The customer service at Historical Emporium is fantastic. The Items I ordered were sent to me right away.

Historical Emporium is one of my "go-to" sources for mid to late 19th century clothes and etceteras. I say 'one' because other sources provide additional options that are unavailable at HE. I like HE's offerings and quality, so I am by no means diminishing HE. Obviously, I'll be back.

I emailed to see how often you re-stocked. I got the information right back which answered my questions.

I have now oredered two seperate items, and I have to say I am very impressed not only with the product, but also how quickly it was received.

I have made several orders. Fromo Historical Emporium over the years. The products have been well made and very worth buying. I ordered a Brown canvas duster this time. It is replacing a duster I got a couple of years ago. That duster was always tight across the shoulders and arms. But was fine everywhere else. The new dustervis a size larger and fits better, somehow the world has changed and mens size 42 is no longer a medium, but a large.

I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.