This was a anniversary gift for Ted and I didn't come up with an idea until one week before our anniversary - it arrived just in time and he loved it . I ordered a shirt for Christmas last year and it is well made. Thank you very much for good products and good customer service.

I ordered the wrong size boot but just followed the instructions for returns and received the correct size with no hassle.

I ordered two shirts from Historical Emporium. Both 3X. I received them quickly. The one shirt fits perfectly while the other was extremely oversized. The neck, which was described as 18-20 inches actually measured 22 inches. I called customer service and explained the situation. I asked if an exchange for a 2X would be possible. They immediately sent the new shirt with a pre-paid shipping label for me to return the other. The customer service rep was extremely friendly and accommodating. I highly recommend this company.

Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously . The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more ! Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !

Historical Emporium is one of my "go-to" sources for mid to late 19th century clothes and etceteras. I say 'one' because other sources provide additional options that are unavailable at HE. I like HE's offerings and quality, so I am by no means diminishing HE. Obviously, I'll be back.

suspenders had mildew or stains on leather. I promptly got another shipped to me but the first should have been inspected before sending out. Hopefully a lesson learned.