great experience all around

Ordered five products overall from historical emporium. Had to return one for a refund, I use the size chart provided, and product was too big. I returned it to the company and was refunded within the week. Order processing and shipping was faster than I expected. Overall a great experience.

Their sizing is different from other sutlers, as they run bigger...so beware.

I was comfortable with the complete experience in this exchange. Thank YouMichael R.

The service was great and fast and your employees I talked to were helpful when trying to figure the size I needed. Tks for everything. DG

My boots arrived much sooner than they were supposed to. I'm glad that I only paid for standard shipping, as any upgrade would have been a waste of money. The fit was perfect, and I could not have been more pleased with the workmanship. I have ordered twice, and haven't had to return anything, so I can't speak on customer service issues, but I'm sure I will be placing another order soon.