Please refer to my review of their merchandise on their website.

I was very pleased with the service I received and the items received were better than expected.

I've never had a problem with any purchase from Historical Emporium. It's all good!

Super phone and on-line service .... timely receipt of orders as well as exchange .... and refund.

I called to inform customer service that the item I ordered runs smaller than the size would indicate and she questioned me about taking measurements. I just thought it would be helpful if customers new had that information and maybe were told to order a size larger than normal. It felt like she really didn't care to hear about it.

Every order from first to most recent has received immediate acknowledgement, processing, and very quick shipping. Typically, I receive my order within a week (allowing for possible weather delays). Though all contact has been online, my interactions with Historical Emporium have been "top notch."